{"id":237702,"date":"2025-03-05T19:48:55","date_gmt":"2025-03-05T19:48:55","guid":{"rendered":"https:\/\/www.usxpress.com\/?p=237702"},"modified":"2025-03-06T15:47:11","modified_gmt":"2025-03-06T15:47:11","slug":"driver-trainers-set-new-drivers-up-for-truckking-careers","status":"publish","type":"post","link":"https:\/\/www.usxpress.com\/blog\/driver-trainers-set-new-drivers-up-for-truckking-careers\/","title":{"rendered":"Meet Tammy Roszell"},"content":{"rendered":"\n

Author: Caitlin Heiden, Communications Manager<\/em><\/p>\n\n\n\n

For nearly 31 years, Tammy Roszell has been a dedicated part of U.S. Xpress, playing a vital role in supporting drivers throughout their careers. Over the years, she\u2019s seen many people come and go, but her favorite part of the job is helping drivers succeed through training.<\/p>\n\n\n\n

Tammy began her journey at U.S. Xpress as a Training Coordinator, where she quickly discovered her passion for advocating for drivers and ensuring they had the support they needed. Now, in her current role as Professional Driver Onboarding Program (PDOP) Advisor, she works closely with our driver trainers, recruiting experienced drivers to join our training program and pass on their knowledge to the next generation.<\/p>\n\n\n\n

Drivers trust Tammy because they know she always has their best interests at heart. She\u2019s their go-to person for managing personality differences and resolving conflicts on the road. \u201cSometimes hard conversations need to happen. I try to limit conflict by fostering a culture of respect and empathy. We have a lot of different personalities here, and my job is to help manage them well. It all starts with respect,\u201d said Roszell.<\/p>\n\n\n\n

Since the program\u2019s relaunch in April 2023, Tammy has played a significant role in its expansion. Currently, there are 365 Driver Trainers at U.S. Xpress, and she has her sights set on growing that number to 400 by the end of the year. The Professional Driver Onboarding Program is a crucial part of both U.S. Xpress and the trucking industry as a whole. Trainers pass along their hard-earned knowledge, helping new drivers develop the skills they need to be successful on the road\u2014a responsibility that is no small task.<\/p>\n\n\n\n

\u201cMany times, I\u2019m talking to someone who is finally achieving their lifelong dream of becoming a driver. It\u2019s pretty amazing to be part of that journey,\u201d Tammy shared. She makes it a priority to ensure new drivers feel supported from day one. Her goal is to provide U.S. Xpress drivers with a solid foundation as they begin their careers.<\/p>\n\n\n\n

The impact of our driver training program is undeniable. In 2023 alone, 1,800 drivers completed the Professional Driver Onboarding Program (PDOP) thanks to the dedication of our trainers. Many of these drivers choose to stay with U.S. Xpress and eventually become trainers themselves. Our program consistently produces high-quality drivers whose commitment to safety, service, and professionalism makes them highly sought after in the industry.<\/p>\n\n\n\n

Becoming a driver trainer is a way to really leave a mark for many of our trainers. There is pride in the program, and the willingness of our trainers to take this on is what sets them apart. They essentially invite a stranger into their \u201chome on the road\u201d for weeks at a time, guiding them through the early days of their driving career. It requires patience, strong communication skills, and the ability to teach effectively. Leading with empathy and understanding creates a supportive culture that not only helps students succeed but also keeps experienced drivers with U.S. Xpress.<\/p>\n\n\n\n

Today, Tammy works out of our Tunnel Hill, GA facility, where she\u2019s focused on recruiting the next generation of trainers. She enjoys talking with drivers about life on the road, mentoring new training recruiters, and finding the best trainers to shape the future of U.S. Xpress. More than anything, she loves the challenge each day brings and the opportunity to help build the strongest team of drivers on the road.<\/p>\n","protected":false},"excerpt":{"rendered":"

She\u2019s championing the next generation of U.S. Xpress drivers<\/p>\n","protected":false},"author":23,"featured_media":237705,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"\n

Author: Tracey Dover<\/strong>, Vice President of Driver Retention<\/em><\/p>\n\n\n\n

Transcontinental shipping started in 1912 when it took 91 days for drivers to get a load from Pennsylvania to California. Over the years, fifth-wheel trailers, air-filled tires, expanded infrastructure, hours of service, e-commerce, and more would evolve trucking into the industry we know today.  <\/p>\n\n\n\n

While these things are all necessary to move freight, we know drivers are the most valuable asset to the transportation industry. From food to automobiles, technology to disaster relief, and everything in between, drivers are essential to helping us meet our basic needs.<\/p>\n\n\n\n

Driver Appreciation Week started as a way to give drivers the credit they deserve in the customer centric industry. As a profession, driving requires more sacrifices and strategy than the average career, including isolation, time away from loved ones, obstacles on the road, weather, customer pressure, maintaining equipment, and more.<\/p>\n\n\n\n

Here are five practical ways we show drivers our appreciation throughout the year \u2014 and you can too!<\/p>\n\n\n\n

    \n
  1. Celebrate big wins<\/strong>. Whether it\u2019s a Million Miler achievement, birthday, anniversary, a child\u2019s graduation, or a new addition to the family, their wins are our wins. We always look for reasons to celebrate accomplishments through events, meals, physical gifts, and sometimes, special parking places.<\/li>\n\n\n\n
  2. Make Driver Appreciation Week a priority<\/strong>. This is just a single week out of the year, and we like to do it BIG by hosting events and giving gifts at each of our terminals throughout the week.<\/li>\n\n\n\n
  3. Touch base every day.<\/strong> Isolation can be hard, so our Operations team makes it a priority to reach out to each driver every day to check in, listen to their needs, and provide guidance where possible.<\/li>\n\n\n\n
  4. Performance gets paid.<\/strong> We have performance incentive programs that reward drivers who excel in safety and productivity, among other criteria.<\/li>\n\n\n\n
  5. Take care of co-pilots.<\/strong> Show some love to the four-legged companions who put in long hours on the road. We have turf dog areas at each of our terminals so dogs can stretch their legs and get some energy out.<\/li>\n<\/ol>\n\n\n\n

    We\u2019re all grateful it doesn\u2019t take our order 91 days to arrive \u2014 and a big part of that is thanks to the drivers who work hard to keep our country rolling.<\/p>\n\n\n\n

    Let\u2019s do our part to pamper those who help us meet our basic needs.<\/p>\n\n\n\n

    Thanks, Drivers!<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    More about Tracey Dover, Vice President of Driver Retention<\/summary>\n

    Tracey\u2019s passion for trucking dates back to his childhood, when his father was a driver. Tracey started his own career in the industry in 1997, excelling in various roles through Operations, Customer Service, Planning, Sales, and Driver Retention. His experience and passion for drivers has paved a new culture for U.S. Xpress.<\/p>\n\n\n\n

    \"\"<\/p>\n\n\n\n

    <\/p>\n<\/details>\n\n\n\n

    \n
    \n
    \n\n\n\n
      \n\n\n\n<\/ul>\n<\/div>\n<\/div>\n","_et_gb_content_width":"","footnotes":""},"categories":[21,13],"tags":[],"class_list":["post-237702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-drivers","category-our-people"],"acf":[],"yoast_head":"\nMeet Tammy Roszell - U.S. Xpress Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.usxpress.com\/blog\/driver-trainers-set-new-drivers-up-for-truckking-careers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet Tammy Roszell - U.S. Xpress Inc.\" \/>\n<meta property=\"og:description\" content=\"She\u2019s championing the next generation of U.S. Xpress drivers\" \/>\n<meta property=\"og:url\" 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